Frequently Asked Questions

Everything you need to know about your next timeless piece.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by destination, typically ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure the protective film and tags are still attached for a full refund.

Do Timex watches come with a warranty?

Yes, all Timex watches are covered by a one-year limited warranty against manufacturing defects from the date of purchase.

Are your watches water-resistant?

Most of our watches are water-resistant to at least 30 meters. Please check the specific product description or the case back of your watch for the exact ATM rating.

How do I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna or Afterpay.